SHIPPING & DELIVERY

Thank you for choosing healthlighten for your purchase. Please review the following shipping and delivery terms:

Shipping Destination: Los Angeles

Shipping Method: Free Shipping

Delivery Time: 45-55 business days

Please note that in case of natural disasters, holidays, bad weather, or other unforeseen circumstances, there may be a slight delay in delivery. We appreciate your understanding and patience during these exceptional circumstances.

Upon shipment, we will provide you with a tracking number to track your order. Please be aware that there are no additional taxes or fees associated with your order.

Address Modification: If you need to modify your shipping address after placing the order, please contact our customer service within one week to make the necessary changes.

Damaged or Missing Items: We take great care in packaging every sauna unit and provide extra padding to ensure safe transportation. However, if you receive a damaged or incomplete order, please make a note on the delivery receipt or contact us within 24 hours of receiving the delivery. We will promptly replace any damaged or missing parts free of charge, provided we receive notification within this timeframe. Failure to contact us within 24 hours may result in applicable fees for restocking or replacement, as well as any shipping charges as per the logistics company's bill.

If you want to track your order please visit the following link: https://www.healthlighten.com/apps/parcelpanel

CONTACT INFO

Email: sale@healthlighten.com

Support: Monday to Saturday, 9:00 AM to 6:00 PM